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Do we provide warranty and repair service even for OEM/ODM orders?


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Absolutely! Youyi Fino Umbrella are built to last. In order to provide our customers with long lasting umbrellas, we do offer warrant and repairment services. Please send the umbrella back for further evaluation.
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When will the order be shipped?


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Our daily delivery cut-off time is 4:00 p.m., the order placed before 4:00 p.m. will be shipped the same day, and the next day after 4:00 p.m. If out of stock, we will take the initiative to contact you.
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Can we get a sample for reference?


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If there is existing sample, 1-2 samples will be free but the express freight will be collected. If customized sample, please pay sample cost and express cost.
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How long does it take to make a sample?


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Normally, design samples within three days.
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What should I do if I encounter quality problems after buying an umbrella?


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We will directly return and exchange for quality problems after receiving the goods. If you have any problems, you can contact our customers directly, and we will deal with it for you as soon as possible.
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Can you provide OEM service?


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Yes, we can. It will depend on your requests; your logo will be customized on our products.